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Spartak IvanovInstructor, sales expert, and speaker
Conflicts: Learn How to Manage and Find the Best Solution
Is conflict a bad thing? If you think yes, you can find a lot of surprises in this course! First of all, some conflicts are to avoid and some—to turn to your benefit. Then, there are win-win solutions. And of course, there are effective tricks and strategies—master it all with this course.
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Unit 1
Unit 2
Unit 3
Unit 4
Unit 5
All About Conflict
1. Theory of Conflicts
16 minutes
2. How Conflicts Appear: Roles, Motives and Causes
17 minutes
3. Types of Behavior in Conflict: How Do We React?
14 minutes
4. Why Learn to Conflict?
14 minutes
To get your diploma, complete all required practical and assessment work and pass the final exam.
We can only issue a diploma if you have a secondary or higher vocational qualification at the end of the course.
Our partner is the Federal Training Center for Investment Entrepreneurship and Economic Literacy (FTC IPEG).
Professional retraining programs have a certificate of compliance with the Federal State Standard for Professional Retraining and a certificate on the network form of educational programs implementation. You can check our license in the register.
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